Executive Assistant Core Skills: Professional Secretary Training

This course provides a structured foundation for professional secretarial work in modern business environments. You will learn how to organize daily responsibilities and manage incoming tasks efficiently. The lessons explain professional standards for reliability, confidentiality, and workplace behavior. You will practice building a clear workflow for emails, calls, and requests. The course shows how to prioritize tasks without missing deadlines. You will learn how to support managers by preparing information in advance. Real examples demonstrate how to handle interruptions calmly. You will also learn how to document actions and decisions accurately. Practical scenarios reflect common office challenges. By the end, you will have a working system you can apply immediately.

Format: Video lessons + downloadable templates
Duration: 3 hours
What You’ll Learn: Administrative workflows, task tracking, professional conduct, planning systems
Target Audience: New secretaries, junior assistants, career changers