Confidentiality and Office Protocol for Secretaries

This module explains confidentiality in everyday office work. You will learn how sensitive information appears in routine tasks. The lessons cover secure handling of documents and emails. You will practice decision-making in uncertain situations. The course explains clean desk principles. You will learn how to manage executive information responsibly. Examples show common confidentiality risks. You will also learn how to recognize social engineering attempts. Checklists support daily compliance habits. After completion, you will apply consistent confidentiality practices.

Format: Training module + checklists
Duration: 2.5 hours
What You’ll Learn: Information protection, office protocol, risk awareness
Target Audience: Executive assistants, secretaries